MICROSOFT ENTERPRISE AGREEMENT RENEWAL
Swiss Multinational leverages external, independent expertise for Microsoft Contract Renewal Negotiation
Company
130 000
Users
Case
Microsoft Contract
Renewal
Resolution
Strategic 5-year
commitment
Background: The Microsoft contract Renewal is a complex and challenging process at times. The customer engaged Blackhill’s services to provide an expert, independent perspective on risks and opportunities.
Business impact and results: Using Microsoft product changes as a basis for negotiation, in light of the unfavorable impact it had on customer’s environment, we were able to reduce costs by more than $4M.
Internal SAM expertise is not enough to mitigate risk. Our knowledge of the Vendors product use rights, as well as the customer’s rights and opportunities, allowed us to achieve a favorable settlement outcome.